Customers who have recently made a purchase at L.L. Bean can track where that order is in the shipping process by utilizing the Track an Order page on the L.L. Bean website. The order tracking feature is simple to use and will provide customers with exact details on where their purchase is in the shipping process.
To use the site customers will need to input their Order Number, Last Name, Billing Zip Code, and Country. If you need assistance locating your order number it is a 12 digit number that can be found on your order confirmation email that you would’ve received immediately after you made your purchase. The next step after entering this information is to click the Submit button.
For customers who are trying to track a purchase that was made inside an L.L. Bean store make the “Look up a Store Purchase” selection and complete the fields available which are selecting the appropriate store, transaction number, register number, and purchase date. All of this information can be found on your receipt.
Once all of the appropriate information is entered to track your order the site will provide you a real time update on where your order is in the shipping process. Using the site versus calling customer service is a faster and more convenient way to receive an update about your recent purchase.