Suntrust mortgage borrowers can login to their mortgage account online at the My Mortage Access web portal. The site allows users to enter their username and password to access their personal mortgage information. While logged into your account users can perform a few functions beyond just monitoring their mortgage balance and viewing their next payment due date. Users can also submit their mortgage payment online, request billing statements, request/view loan documents, and update their personal info in their profile.
First time users of the site must register for online access by visiting (https://suntrustmortgage.customercarenet.com) and clicking “Register.” The information required to complete the online registration process is your loan number, social security number, email address, establish your security questions & answers, and create your login credentials. Once this information has been completed your account will be setup for online use.
Other features users will enjoy via My Mortgage Access is the option to go paperless. Users can opt to stop receiving monthly statements in the mail and simply begin receiving those statements electronically online. If you need to print out a statement they will be available for you to do so. Another feature users will enjoy is the notification feature that will alert you when your payment has been received, taxes are paid, or when your statement is ready.
Suntrust My Mortgage Access is a convenient service for its customers as they can login to their account via their home computer, mobile devices, or public computers. If they need to submit a payment it can be done from their smartphone but simply logging on to their account.