San Diego Gas & Electric customers can opt to pay their bill online using the online bill payment system provided by Billmatrix. From the site customers can pay using their credit card, debit card, or by electronic check. Each payment transaction made through Billmatrix comes with an additional $1.50 processing fee that is added on the bill before the transaction is processed. The payment service is available 24 hours a day for customers to utilize to submit their payment.
To get started customers will need to visit the onlilne site located at (https://paymentssdge.billmatrix.com/). You will need to enter your SDG&E account number in the appropriate field so when your payment is processed it is posted to the right account. The site will require you to enter your payment information, credit card/debit card numbers or bank routing number along with your bank account number. After entering in the payment information your payment will be submitted and posted to your account the same day.
Customers can easily bypass paying the $1.50 Billmatrix payment processing fee by simply participating in online bill pay with SDG&E. It’s free to enroll in the online service and you’ll be able to do more than pay your bill online. Other features customers will enjoy are paperless billing. With paperless billing you can opt to receive your monthly billing statements electronically versus receiving them in the mail.
By having your own account access customers will be able to login to their account anytime to view their account information. All of their account related data and information can be viewed going back 25 months. Having an online account is free but customers must be approved first in order to receive access. There are requirements that must be met first before a customer will be approved for online access which are their account must be in good standing without any payment arrangements setup or returned checks within the last 12 months. If a customer is negligent with any of the above arrangements they can be turned down to receive online access.