Convergent USA is a 3rd party debt collector that communicates with customers who have past and overdue debts providing affordable solutions for paying off these debts. Most customers will receive a correspondence letter from Convergent reminding them of a debt that is still outstanding with one of their clients. They will then offer customers creative ways to pay off the debt mostly through one-time reduced settlements or affordable monthly payments over a certain period of time.
If you have received a correspondence letter from Convergent the very first step you should take is to verify the debt owed. You’ll want to speak with a Convergent representative to ensure it is from the right company and the debt owed is accurate. If the debt is legitimate consider the settlement offers that are highlighted on your letter. Many times settlement offers are considerably less than the actual amount of the debt. Customers can pay off a debt in one lump sum or take advantage of any monthly payment offers. If customers find the settlement offers are unmanageable under their current financial condition other arrangements could be offered by a representative.
Making payments is a very convenient process with several ways customers can submit their payment. The fastest and easiest way to make a monthly payment is by visiting www.payconvergent.com and utilizing their online pay system. Your payments can be paid by credit/debit card via a checking account. Your account will be debited the same day and your payment will reflect accordingly. Customers can also pay by phone, Western Union, or mail. The phone number and mailing address are highlighted on your correspondence letter.
As a note of caution if payment arrangements are agreed upon between the customer and Convergent it is necessary that the customer commits to the agreement because missing payments can result in the agreement being nullified and you owing the full amount of your debt.