Patients who are being billed for services that are not covered by their health insurance can make payments on those services online at the Patient Accounts web portal. The site is a convenient and fast way for patients to submit their payments in regards to a bill they received in the mail. Other payment options are paying by phone or mailing in a check or money order for the amount owed. Patients can refer to the phone number and address on their billing invoice.
To utilize the online option patients can click the Log in button at the right corner of the screen. With the invoice in hand enter the account number, access code, and last 4 digits of your social security number. The access code is located at the top of their invoice and is 6 digits long. After successfully logging in patients can review their entire account including dates of service, description of services, account balances, and payment options.
Patients who have questions about their portion of the bill should always utilize the 1-800 number on their billing statement to speak with someone in the Billing department. You will want to know exactly why you are being charged and why your insurance didn’t cover the amount owed. Depending on how much your portion of the bill is you may even want to ask about payment arrangements. Most Billing departments will work with their patients and offer different types of payment arrangements that are affordable and can be spread out over a few months.