Genworth Financial customers who have a life/long term care insurance policy can utilize the Pay My Bill web portal to access their online account and disburse any payments due. This option is also useful for customers who have not registered for an online account but simply want to make a payment. Customers can simply fill-in the online information which includes entering your policy number and date of birth so your policy can be found then continue through with the payment process.
If you have not registered for an online account it is advisable to complete the registration process so you can expedite the payment process easily when payments are due. Not only can you more efficiently make your payments through an online account but you can manage your account better as well by taking advantage of all the features available.
Some of the features available to online account users are the ability to setup recurring payments. You don’t have to worry about missing payments with this feature as every month on a specified date that you select your payment will automatically be drafted from your account or whatever payment method you select.
Customers also have the option to update their account information such as address changes, bank account changes, review policy history, review your actual policy online for questions you may have, review prospectuses, review policy performance, and more. Traditionally in the past these options were only available through your account statements that you received on a monthly basis or by calling customer service. With the accessibility of an online account you can now have all of this information at your fingertips 24 hours a day 7 days a week.