Www.PayConvergent.com – Submit an Online Payment

Convergent customers that have an outstanding debt can make payments online by visiting www.payconvergent.com.  Convergent USA is a 3rd party debt collector that communicates with customers who have past and overdue debts providing affordable solutions for paying off these debts.

Most customers will receive a correspondence letter from Convergent reminding them of a debt that is still outstanding with one of their clients.  They will then offer customers creative ways to pay off the debt mostly through one-time reduced settlements or affordable monthly payments over a certain period of time.

How to Access Your PayConvergent Account

enter the following info:

  • Convergent account number

***Your Convergent account number is located on your bill and is a 10 digit number

  • last 4 digits of your social security number
  • last name
  • Continue button


When your account is found you will see your bill information and a payment option to submit payment via electronic drafting of your checking account (must include bank account information) or using debit/credit card info.

If you have received a correspondence letter from Convergent the very first step you should take is to verify the debt owed.  You’ll want to speak with a Convergent representative to ensure it is from the right company and the debt owed is accurate.  If the debt is legitimate consider the settlement offers that are highlighted on your letter.

Many times settlement offers are considerably less than the actual amount of the debt.  Customers can pay off a debt in one lump sum or take advantage of any monthly payment offers.  If customers find the settlement offers are unmanageable under their current financial condition other arrangements could be offered by a representative.

How to Pay Convergent Bill

There are 3 ways to make a payment to Convergent – online, by phone, or by mail.

Pay By Phone

Call 1-800-444-8485

Pay Online

visit payconvergent.com


pay with your credit card, debit card, or via checking account

Mail Payment to

Send a check or money order to the following address:

800 SW 39th Street, Suite 100

Renton, WA  98057

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Convergent Payment Portal Information

Making payments is a very convenient process with several ways customers can submit their payment.  The fastest and easiest way to make a monthly payment is by visiting Payconvergent and utilizing their online pay system.  When visiting the payment portal customers will need to enter their Temporary ID that was provided on your collections letter.

Enter that temporary ID at Pay Convergent Collections which will require you to create a new account.  This step in the process will create an account for individuals who will need to make recurring payments.  Once you’ve setup the account making payments will be much easier and convenient.

Your payments can be paid by credit/debit card via a checking account.  Your account will be debited the same day and your payment will reflect accordingly.  Customers can also pay by phone, Western Union, or mail.  The phone number and mailing address are highlighted on your correspondence letter.

As a note of caution if payment arrangements are agreed upon between the customer and Convergent it is necessary that the customer commits to the agreement because missing payments can result in the agreement being nullified and you owing the full amount of your debt.

Take advantage of the online payment service offered by Convergent at payconvergent.com which can be accessed from your personal computer, mobile devices, or smartphone.

How to Contact Convergent Customer Service

Call 1-800-444-8485

7am to 5pm Pacific Time

Monday – Friday


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