T-Mobile customers that recently purchased a mobile device at the T-Mobile store can opt to get that device insured to protect from any potential damages. They can take advantage of the Premium Handset Protection program that offers device insurance and mobile security. Here is what the PHP program covers:
- Loss and theft
- Accidental damage, including liquid damage
- Mechanical or electrical breakdown after the manufacturer’s warranty expires
How to File A My Metro Claim
If you experience any of the circumstances listed above you can file a claim online, follow these instructions:
- Visit www.mymetroclaim.com
- Available 24 hours a day
- Click the File/Track My Claim button
- Enter your mobile or serial number
- Check the captcha box
- Click the Submit button