www.cignaindividual.com/payments – Make a Payment Online

Cigna members can login to the Cigna Member Login to access their online account and make a payment.  The site is available 24 hours a day 7 days a week for members to view the following information and functions:

  • Pay your monthly Cigna premium
  • View claims
  • Access billing information
  • View and change coverage information
  • Change personal details

Make Cigna Individual Payment

To get started with submitting a payment online members can follow these steps:

First time Registration

If you are a first timer you will need to go through the registration process by clicking the member registration link and entering the following details:


  • Last 4 of social security number OR certificate number
  • Date of birth
  • Zip code
  • Click the Next button

Continue on to the following steps until you have finished and established your cignaindividual.com login credentials including secret security question/answer.

Forgot password

If you at any time can’t remember what your password is you can click the Forgot Password link on the homepage:

  • Enter in your username
  • Click the Next button
  • Answer the secret question you setup during your registration
  • If you answer it correctly you will be given a hint for your password

After you’ve finished you should be able to successfully login to your account using your username and password and clicking the Login button

Cignaindividual Payments Info

If you are looking to make a payment online via your online cignaindividual.com/payment account you can look to the info below:

Payments can be made the following ways by credit card Visa or Mastercard or electronic debit.

Payments can be made as a one time debit from your checking or savings account or automatic payments each month

If you setup the automatic payment you will need to designate a payment day each month where your payment will be due each month

When making a payment via electronic debit or draft you will need to store your bank routing number and account number inside your account.

Contact Customer Service

Call 1-877-900-1237

8am to 8pm EST

Monday – Saturday 

Help Desk

1-800-237-7767 ext 7002121



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