www.citi.com/lovecustomcash – Apply for Citi Custom Cash Card

Citi customers interested in applying for the Citi Custom Cash Card can receive an instant decision by applying online.  The online application only takes a few minutes and after submitting your application it will take about a minute to be approved.

Citi Custom Cash Card Highlights

  • 0% intro APR for 15 months on balance transfers from date of first transfer including purchases from date of account opening
  • Earn 5% cash back on purchases in your top eligible spend category each billing cycle – up to the first $500 spent then 1% cash back thereafter

Steps to Apply Online


If you don’t have your invitation code or don’t know where to find it you can refer to your offer letter and it will be located at the right side of the letter in the middle

After you have entered in the above info you will need to complete the rest of the online application until the end and click the Submit button.

Be prepared to enter some personal info such as:

  • Social security number
  • Date of birth
  • Monthly mortgage/rent payment
  • Total annual income
  • Phone number
  • Email address

Because you are already pre-approved and have been invited to apply at citi.com/lovecustomcash you should receive an instant decision which will take no more than a minute or so.  After you’ve been approved you will know your credit limit and your new card sent to your mailing address.

Apply By Mail

If you receive an offer letter a paper application should be included that you can simply complete and return.  Be sure to sign the application at the bottom of the page and submit back with the self addressed envelope.

Mailing Address

Citibank New Cardmember Services

PO Box 6168

Sioux Falls, SD  57117-9720

Card Details

No annual fee

Earn $200 in cash back after spending $750 or purchases within the first 90 days 

Earn unlimited 1% cash back on all other purchases

Cash back is earned in the form of ThankYou Points

Redeem your points for cash back as a direct deposit or statement credit

Visit citi.com/lovecustomcash

Eligible Spend Categories


Gas stations

Grocery stores

Select streaming services

Select travel

Select transit

Home improvement stores

Fitness clubs

Live entertainment


Other Card Benefits

Automatic Account Alerts

***Set up alerts to keep you informed about your account balance, payments due, credit limit, etc

Contactless Pay

Digital Wallets

Use Citi Mobile App

Select your payment due date

Mastercard ID Theft Protection

$0 liability on unauthorized charges

Free access to your FICO

Fraud Early Warning

Monitors and informs you of suspicious activity on your account

Citi Quick Lock

If you lose your card Quick Lock will instantly block new charges


APR for cash advances 25.24%

$5 or 5% on the amount of each balance transfer

Either $10 or 5% on the amount of each cash advance

$40 late payment fee

$40 returned payment fee

Contact Customer Service

Call 1-800-362-0526



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