TXsurchargeonline – Login to Pay Bill

The Texas Department of Public Safety Driver Responsibility Surcharge Program is an online portal that allows Texas residents to check their current surcharge accounts and make payments online.  

The website is easy to use and any payments processed on the site requires 24 to 48 hours to process and your driver history takes up to 5 days to be updated.

www.txsurchargeonline.com Payment Details

The TexasSurchargeonline website is a free service to customers so users won’t incur any fees for using the site.

Visit txsurchargeonline.com

Before getting started with the website you should have a few things handy which include:  

• Current Texas drivers license or ID card number
• Reference number from the Surcharge notice letter
• A valid credit or debit card (Visa, Mastercard, Discover, or American Express)
• Valid checking, savings, or money market account

After you have this info handy follow the steps below:

• Click “Online Services” at the top of the page
• Enter the Texas Driver License or ID card number
• Date of birth
• Last name
• Zip code
• Click the white Login button

Payment Info

• Make cash payments at any HEB, Walmart, or Kroger location nationwide OR
• Visit txsurchargeonline.com/onlineservices.aspx
• Input the same info as mentioned above

TXSurchargeonline.com Customer Service Contact

Customers that may have questions about the use of the website can follow the information and details below for assistance:

• Call Municipal Services Bureau at 1-800-688-6882
• Program Specialists are available Monday – Thursday 8am to 9pm and Friday 8am to 6pm, Saturday 8am to 12pm.

There is an automated system when calling that is available 24 hours a day 7 days a week to obtain account information or make payments using a credit card, debit card, checking, savings, or money market account.

To send correspondence via email customers can use the Contact form.

Click the Contact link at the top of the homepage and enter the following details:

• First name
• Last name
• Drivers license or ID card number
• Surcharge reference number
• Email address
• Daytime phone number
• Enter your message
• Click the Submit button

TXSurchargeOnline Dates Closed

The actual call center is closed on these holidays:

New Year’s Day  Jan 1

Memorial Day  Last Monday in May

Independence Day  July 4

Labor Day  First Monday in September

Thanksgiving Day  Fourth Thursday in November

Christmas Day  December 25

Reference

www.txsurchargeonline.com