Cigna customers that have the Cigna Healthy Today visa debit card can manage their account and check their balance online 24/7 via The Cigna Healthy Today customer portal available at www.cignahealthytoday.com check balance. The myCigna app can also be used to access your account. It can be downloaded from Google Play or the App Store.
What is the Cigna Healthy Today Benefit Card?
It is a single debit card with multiple supplemental benefits and incentive payouts. Incentives are earned by completing healthy activities. Payouts up to $200 can be earned by completing healthy activities. After completing your Yearly Health Check-up, you can qualify for additional incentives as determined by your plan and provider.
Cigna Healthy Card Customer Benefits
- Get OTC items immediately and as needed through Cigna’s national retail network or mail order
- Access supplemental benefits easily through the national retail network with 62,000 locations across the country
- Use card for in-store purchases at any of the national retail partners and online at CignaHealthyToday.com
- Check balances online, through mobile app, or by calling the customer service number on the back of the card
How to Check Cigna Healthy Today Balance
To get started with checking your balance online users can follow these simple instructions:
- Visit www.cignahealthytoday.com check balance
First Time Register for Online Account
If this is your first time visiting the cignahealthytoday website users will need to register for an online account.
- From the homepage click the Create Account button
***It is a 4 step process to registering online which will require users to enter their policy information, personal information, account setup, and security questions. The first step, policy information requires users to enter the following info:
- First name
- Last name
- Health plan member ID
- Cell phone number
- Email address
After entering in the above info click the blue Next button and continue on with the other 3 steps.
How to Login to Cigna Healthy Today Account
During the registration process you should have created your login credentials which you can now enter into the cignahealthytoday.com homepage and access your account. As long as you have your username and password you can access your account from any device that has a browser and internet connection.
How to Recover Username and Password
Users that have forgotten their username or password can either have their password reset or enter in some info to be reminded of their username.
The Forgot Username link on the cignhealthytoday.com website will ask questions to help recover your username. The info required to retrieve your username are:
- First name
- Last name
- Member ID
- Date of birth
- Email address
- Click the blue Submit button
To reset your password from the cignahealthytoday.com website users will need to click the Forgot password link then enter your username and answer the security questions. You will receive a temporary password emailed to you.
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How to Use your Cigna Healthy Today Card?
It operates like a debit card putting your health incentives and benefit allowances all in one place. Your balances are easy to keep track of simply call the toll customer service to find out your balance and when your available balance expires.
One thing to remember is your allowance funds never roll over but your health incentive funds do roll over.
Where can you use your Cigna Healthy Today Card?
Your card can be used at participating retailers nationwide for various purchases. For participating retailers and for a complete list of approved items to purchase visit cignahealthytoday.com.
What can you buy with your Cigna Healthy Today card?
There are a number of eligible items that your Cigna Healthy Today card can be used for including the following:
- Wellness supplies
- Certain OTC medications
How to Contact Cigna Healthy Today Customer Service
Anytime customers have questions about their card or anything they can call the toll free number below:
8am to 11pm EST
Monday – Friday
For information about your plan communicate with customer service via the customer service information printed on the back of your Cigna Healthy Today card.
www.cignahealthytoday.com check balance