OTC cardholders that have received their Visa debit OTC card in the mail can activate their card using the mybenefitscenter.com activate card webpage. After activating the card the next step should be to register for an online account as the mybenefitscenter website is a one stop shop for managing your member information and card details.
mybenefitscenter.com activate card – How to Activate Mybenefitscenter OTC Card
Before you can begin using your OTC card you will need to go through the card activation steps, here’s instructions on how to do that:
- visit mybenefitscenter.com activate card
- click the Create an Account button

- click Agree & Proceed button

- enter your email address for verification
- click the blue Send verification code button

Continue on with the rest of the registration process which will require you to create your login credentials and help activate your card for first time use.
When you are finished registering you can now use your login credentials to login to your account.
How to Retrieve My Benefits Center Password
If at some point you forget your password utilize the Forgot your password link on the homepage. You will need to enter your email address for account verification and for an email to be sent to you with instructions on how to reset your password.

MyBenefitsCenter Member Portal Information
This mybenefitscenter.com activate card portal is designed for individuals to track, manage, and maximize their health plan benefits.
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How to Manage OTC Visa Card
After you have successfully registered for an online account and logged in you will be presented with the dashboard that displays your benefit overview. From the My Benefits dashboard you can view the following:
- balance
- benefit type
- balances for the benefits you signed up for
- enrollment start and end dates
- transactions
At the top of the dashboard users can select from the following navigational categories to obtain more information about their benefits:
Products
This section allows you to search for eligible products your plan allows for all of the benefits you’ve signed up for
Locations
List the locations you can use your Benefits card including elibile retailers in your area or find a list of available online retailers.
Transactions
All of your purchases and spending with be tracked here
review your personal info, enrolled benefits, and change your password
Notification
Any news health plan related information will be highlighted in the notifications section
Support
Users that may have questions or issues can refer to the Support section at the bottom of any mybenefitscenter.com activate card page. The sections has an FAQ section and helpful videos.
How to Download the OTC Network App

The OTC Network® app is a fast and convenient way to check your OTC Network card balance and find eligible items when shopping in-store at participating retailers.
View card balance
Easily check item eligibility by the scan of the barcode
What is an OTC Network Card?
As mentioned earlier, the OTC Network Card is a prepaid debit card that can be used to purchase eligible over-the-counter items. The card can be used at participating retailers, pharmacies and grocery stores. The card is funded with a predetermined amount that is decided by your health plan provider which can be managed online at the mybenefitscenter.com website.
How Does It Work?
The OTC Network Card works just like any other prepaid debit card. You can use it to make purchases for eligible over-the-counter items at participating stores. When making a purchase, you simply swipe the card at the checkout, and the funds will be deducted from the card balance. Most participating retailers have a wide range of eligible products for purchase, including cold and flu medication, pain relief, allergy medication and so on.
Eligibility and Restrictions
To be eligible for an OTC Network Card, you must be enrolled in a health plan that offers it. Most Medicare Advantage, Medicaid and dual-eligible plans offer the card as a benefit to their enrollees. However, it is essential to note that not all plans offer the card. So, you should check with your health plan provider to confirm your eligibility.
It is important to note that the card has some restrictions. The card cannot be used to purchase non-eligible items, such as cigarettes, alcohol, vitamins, supplements, and prescription medications. Additionally, the card balance cannot be used to pay for out-of-pocket costs, co-payments or deductibles.
Reference
mybenefitscenter.com activate card