American Express has a webpage dedicated for American Express gift card holders who need to activate their card available at amexgiftcard.com/balance activate. If you’ve recently been given a gift card and would like to activate it so you can spend the funds deposited on the card you can follow this guide on how to activate your card and check your balance.
Amex Gift Card Features
- after purchase there are no fees
- card is replaceable if lost or stolen
- funds on card do not expire
- card can be used online or in-store
How to Activate American Express Gift Card Online
For cardholders that have a gift card purchased at AmexGiftCard.com you should know your gift card is ready for use immediately without the need for activation otherwise for others refer to these instructions:
enter the following info:
- card number
- expiration date
- 4 digit security code
- email address
- click the blue Continue button
We recommend that you record the following information in case your Gift Card is ever lost or stolen: Gift Card number, 4-digit Card Identification Code on the front of the Card, 3-digit Card Security Code located on the back of the Card, Customer Service phone number.
How to Check your Amex Gift Card Balance
- visit amexgiftcard.com/balance activate
follow the same steps for card activation
- enter your 15 digit card number
- enter the expiration date
- enter your security code
- enter your email address
- click the blue Continue button
Once you are successfully logged in to your account you will notice your account dashboard that displays your American Express gift card balance plus other useful info:
- original balance of card
- if card is activate
- activated date
- card valid thru date
- pending transactions
How to Use Amex Gift Card Online
We want to give the reader some types to consider when using your Amex Gift card online:
It is important that the balance of the American Express Gift Card is greater than the total amount of the purchase, including taxes.
It is important to note that some transactions require a hold of up to 20% above the purchase amount. More information can be found in your Cardholder Agreement.
Select ‘Credit’ or ‘Debit’ as the payment method (Do not select ‘Gift Card’)
Enter the credit or debit card information in the Payment Method section
Please fill out the Billing Address section with your name and address
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How to Use Your Amex Card In-store
Always know your balance before you try to make a purchase, your balance can be checked at amexgiftcard.com/balance activate or use the toll free number 1-888-846-4308.
Using your Gift Card along with another form of payment is easy. Just tell the cashier how much to apply to each.
Some merchants do not accept split payments, and some transaction types require a 20% hold over the purchase amount. Information about your Cardholder Agreement can be found there.
On the keypad, swipe your card and select Credit.
Add American Express Gift Card to Digital Wallet
Your American Express eGift Card can also be used in-store to pay when added to digital wallets: Apple Pay, Samsung Pay, and Google Pay.
1.Open the Wallet/App on your device.
2.Follow the on-screen instructions, including entering your card number manually or taking a picture of your plastic card.
How to Contact Customer Service
For anyone that may have questions about purchasing gift cards online refer to:
American Express Gift Card
PO Box 826
Fortson, GA 31808