If you recently received a billing statement from Franciscan Alliance and would like to make an online payment on your patient account visit the Franciscan Alliance online bill pay website at https://payments.franciscanalliance.org to submit your payment. The site allows customers to submit payments for patient services rendered from any of the Franciscan Alliance hospitals or Physician’s offices.
How to Access Franciscan Alliance
Once you’re at the online payment/billing site users can enter their login credentials which consist of your Account/Guarantor Number and Date of Birth. Your account number can be found on your billing statement. After entering in this information users will be able to login, view their account balance, view their payment information, and submit an online payment.
Any questions you may have about the online process can be addressed with Customer Service at 1-866-903-0436. They can assist with walking you through the payment process. When paying online users can pay by credit card (MasterCard, Visa, Discover, or American Express) or by electronic draft by bank account. These options are available for customers to choose from.
Payments Franciscan Alliance – How to Pay
Patients not interested in utilizing the online payment service can also make a payment using the traditional payment options; by phone, mail, or in person. If you would like to make a payment by phone you can call and speak with a Customer Service Representative at the above phone number between the hours of 7:00am and 5:30pm. The option to process an electronic check by phone is available to callers.
Customers can also choose to submit their payment via mail by using the return billing address on your billing statement. Patients can visit the billing office at any of the three hospital locations in person and submit your payment there as well.
Franciscan Alliance Billing Statement
When you first receive a billing statement patients should review the entire statement carefully to see what services were covered by your insurance provider and which were not covered that you are personally responsible for. You will want to get an understanding of why those services were not covered before going forward with making any payments.
If you are interested in setting up payment arrangements on your bill you can contact the customer service department as there are options available for financial assistance. It is a good idea to take action on your bill regardless if you have money or not because inaction will only make matters worse including damaging your credit.
So, if you’re received a billing statement from Franciscan Alliance and need to make a payment the fastest way to pay is online at https://payments.franciscanalliance.org. The site is available to users 24 hours a day.