Customers that have purchased a car through CarMax can manage their account online via the Carmaxautofinance website. The website allows customers to have access to their account information 24 hours a day and perform several functions including:
- Setup recurring payments or make manual single payments
- Setup payment reminder emails
- Receive online billing statements
- Update your personal information
- Find answers to your questions online
Register for a Carmaxautofinance Account
If you haven’t already setup an online account you can follow these instructions to get started:
**prior to getting started you should have the following information handy:
- Your CarMax auto finance account number
- Date of birth
- Last 4 digits of your ssn
- Valid email address
Once you have the above info handy from the homepage of CarMax Auto Finance continue:
Look at the center of the homepage for the yellow REGISTER NOW button and click the button
Enter the following details on the registration form:
- First name
- Last name
- Zip code
- Email address
- Create password
- Account number
- Last 4 digits of ssn
- Date of birth
- Check the agreements
- Click the green Next button
www.carmaxautofinance.com login And Account Features
Once you have registered for an online account the next step is to login to your account, simply here’s how:
- Visit www.carmaxautofinance.com
- Click the yellow SIGN IN button
- Enter your login credentials – email address and password
- Click the gray SIGN IN button
***If you for some reason forget your password you can utilize the easy troubleshooting feature for that which includes:
- Click the Forgot password? Link
- Enter your email address
- Click the yellow SEND A LINK button
Make a Payment Online
Inside your online account there are a lot of features available to you. The most popular feature is the bill pay option. If you are asking the question, Can you pay CarMax online, the answer is YES, users can setup their account to make one-time manual payments or for recurring monthly payments.
To setup your monthly Carmax online bill payments specifically recurring payments you will need to visit the carmaxautofinance.com payments page inside your account and include your bank account information. You can use your checking or savings account. Enter your bank routing number and account number for creating your monthly electronic draft.
After you submit your payment online it will take up to 2 business days for your payment to post in your account. If you submit an online payment after 10pm pacific time it will be credited the following business day
***To process a payment by mail you can sent to the following address:
CarMax Auto Finance Address
PO Box 6045
Carol Stream, IL 60197-6045
Contact Customer Service
Call 1-800-925-3612
Fax 770-423-4376
Mon – Fri 8am to 10pm EST
Saturday 9am to 6pm EST
Reference
www.carmaxfinance.com
https://www.carmax.com/car-financing/carmax-auto-finance