https://tdhs.service-now.com – Tennessee Emergency Cash Assistance

Tennessee residents that have been negatively impacted by the coronavirus in regards to losing their jobs or experiencing a layoff can receive federal assistance via the Tennessee Emergency Cash Assistance program.  

The program will provide up to 2 months financial assistance to individuals/families that have lost employment or at least 50% of their earned income due to the coronavirus situation.

TDHS Service Now  – How To Apply

To get started with the Tennessee Emergency Cash Assistance application residents can follow these instructions:

https://tdhs.service-now.com

Website requests that users have the following already before creating an account:

  • Valid email address

***If you do not already have an email account you can very easily create one for free using the email providers listed on the TDHS Service Now website.  They offer links to Outlook, Gmail, Yahoo Mail, GMX, and Protonmail:

  • Phone number

Enter the following details:

  • Email address
  • Name
  • Phone number
  • Password
  • Check agree to application submission
  • Click the Sign Up button

Check the status of your application call 1-833-496-0661 or login to your account at https://tdhs.service-now.com.

TDHS Eligibility Requirements

  • Families employed as of March 11, 2020
  • Lost employment or at least 50% of their earned income due to the COVID-19 emergency Includes a child under the age of 18 or a pregnant woman
  • Have a valid social security number
  • Must not have resources exceeding $2,000
  • Gross and/or unearned monthly income may not exceed 85% of the State’s Median Income that’s currently:

 

Gross monthly income of $2,696 for household of one

Gross monthly income of $3,526 for household of two

Gross monthly income of $4,356 for household of three

Gross monthly income of $5185 for household of four

Gross monthly income of $6,015 for household of five

Tennessee Emergency Cash Assistance Details

The program is not a part of the federal government stimulus plan.  This is in addition and here’s a few steps to consider in this process:

  • Applicants need to upload their verification to the application prior to submitting to TDHS
  • All that is needed is the application and verifications to be submitted 
  • Applicants don’t need to call the DHS office for an interview
  • Applicants will receive a notification of denial or approval via email within 5 days after registering at https://tdhs.service-now.com
  • If approved, applicants can expect an electronic benefit transfer card to be sent within 5-7 days of approval via mail OR if you already have an existing EBT card the emergency cash assistance will be placed on your card within 3-5 days of receiving your approval notice via email

Documentation Needed

  • Provide a layoff notice or proof of receiving reduced hours due to COVID-19
  • Verify income prior to being laid off
  • Must have valid social security number for all household members
  • Provide birth certificates for all household members born outside Tennessee
  • Proof of checking/savings account
  • Proof of unemployment benefits letter or any other income required

Reference

https://tdhs.service-now.com

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