Patients that recently received a billing statement in the mail can submit a payment on their bill at the erstatement website. The site is free to use and is a convenient way for patients to pay their bill instantly after receiving it in the mail.
The other payment options such as by mail and telephone are still available for customers to use but the online payment service is a first choice for many patients. In this article we will cover the following questions:
Consumers that have a bill to pay can start the bill paying process by following these instructions:
***Have your recent statement handy as you will need the patient account number, password, and amount owed which are noted on the bill.
If you experience trouble logging in to your account due to forgetting or not knowing what your password is from the homepage click the “Click here to locate your login password” link.
The link offers a diagram of your billing statement showing where on your statement you can find your password. It is typically located in the black shaded box in the center section of your statement.
Once logged in to the erstatement.com system you will be able to view your account online and the total payment owed. Patients can submit a payment by credit card or electronic bank draft. If you are paying by credit card you will need to enter your credit card number and if you’re paying by checking or savings account you will need to enter your bank’s routing number including your account number.
Online payments are posted to your account the same day but if drafted from your bank account my take a couple days processing. Before making a payment it is a good idea to check your online account to ensure your name and billing information is correct and corresponds with the billings statement you received in the mail.
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The ERstatement website is a 3rd party payment service collecting and processing payments for medical providers. Through the site patients will have access to their bill and the services they are being charged for.
Resources are offered on the website to help patients better understand what they are being charged for, what a reasonable price should be, and why the price is what it is.
If you received a billing statement in the mail that is directing you to the erstatement.com website before paying the bill online, communicate with your medical provider for verification. They should tell you if the erstatement site is a 3rd party payment provider for them.
Patients can make their payments online which is a fast process and through their home computer or mobile devices payments can be made anytime with ease.
Reference
www.erstatement.com
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