Hrrgcollections – Make Online Payment

Consumers that have received a debt notice from Healthcare Revenue Recovery Group can make a payment online at  The site provides users with an alternative way to submit a payment other than paying by mail or by telephone.

HRRG Debt Collections is a 3rd party collection agency that has been hired by a creditor to collect a debt that is owed by a client.  Clients are notified by mail of their past due debt and can resolve their debt through HRRG. The notice that they receive in the mail notes that debt amount owed and how they can pay.  Here are the payment options available.

Pay Online at

For most consumers paying online is a fast and convenient option.  At the HRRG collections payment website users can pay their bill in a few quick steps. On the homepage there are 5 sections that provide links to the payment option:

There are 4 different locations on the Pay Online page that have a link to make an online payment:

  • Pay Online link located at the top of the homepage in the category section
  • Make a Payment link located under the Account Information section at the top of the homepage
  • Pay Online link located under the HRRG Main Menu section at the bottom of the homepage
  • Make A Payment link located under the Account Details Area at the bottom of the homepage
  • Click here to make a payment online located under the Make A Payment link at the bottom of the homepage

After clicking any of the above links you will be directed to the Pay Online page where you can click either the LOGIN HERE or CLICK HERE link to begin entering in your information to locate your account.  

You will be required to enter your 12 digit PIN that is found on your notice.  If you are unsure where exactly it is refer to the link Click HERE to see example notice letter in the left corner.  

It will next ask you for the last 4 digits of your/or patient’s social security number. After you’ve entered in those details your account information should be displayed.

hrrg collections

HRRG Debt Collector Payment Options

Clients paying their bill have the option to pay using their credit card.  This form of payment can be used via the hrrgcollections website or by telephone or mail.  The online service is fast and will accept payment 24 hours a day 7 days a week.

If paying by mail you will need to supply your credit card details on the back of the notice you received.  Also by mail you can pay using a check or money order payable to the creditor along with the payment voucher and postage paid envelope attached that accompanied your notice.  Here is the address to mail your payment:

Payment Mailing Address

Healthcare Revenue Recovery Group, LLC

PO Box 5406

Cincinnati, OH  45273

Clients can also use the automated IVR phone service that is accessible anytime.  The phone number to call is 1-855-729-4774. If you don’t have a notice but want to pay online call customer service at 1-800-984-9115 to speak with someone that can provide you your PIN.



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