The Tampa Hillsborough Expressway Authority Collections Service Center offers drivers that have unpaid tolls the opportunity to conveniently pay their bill online. The online Collections Service Center is partnered with ETAN Industries to receive unpaid tolls that are redirected to collections.
How Paytheatolls Works
There are several ways customers can pay their toll which is online, by mail, in person, or by telephone. For most customers the easiest way is via the Collections Service Center, here’s how the site works:
- Visit www.paytheatolls.com
- In the center of the website look for “Access your collections account”
- Click the green Log In button
- Enter your account license plate number
- Enter your account number or notice number
- Click the green Login button
Once you are logged into Paytheatolls you will have a number of options to choose from. Here are some of the features available to you:
- Pay expressway toll online
- Review your account detail and collection notices online
- Download transactions
- Update information
- Make a payment
- Dispute a previous notice or transaction
- Monitor the status of any open disputes
How To Make A Payment
While logged into www.paytheatolls.com users can make an online payment on their unpaid toll via a credit card or electronic debit of their checking account. Simply decide on your payment method pay from your account. For customers that aren’t interested in paying online they can opt to pay by mail, in person, or over the telephone.
Pay By Mail
Tampa Hillsborough Expressway Authority
PO Box 865460
Orlando, FL 32886-5460
Pay By Telephone
Access account by phone 24×7 online and the automated phone system
1-877-258-5205
Questions can be directed to Collections Service Center at 1-877-258-5205
Tampa Hillsborough Expressway Authority Toll Info
A CPA Collections Notice is charged to car owners traveling the Selmon Expressway that didn’t pay the toll fees or the toll system not recognizing a valid transponder.. THEA refers transactions to CPA for collection only after two Toll-By-Plate invoices issued by the Florida Turnpike Enterprise have gone unpaid by the due date of the notice.
If the toll is not paid it is a violation of Florida law and additional fees can be assessed up to and including the placement of a vehicle registration hold preventing the renewal of registration on vehicles associated with the unpaid toll.
Reasons Why Drivers Receive A Notice
- Drivers that receive a notice and have a SunPass account may mean:
- License plate is not associated with their SunPass account
- License plate information on the account is inaccurate
- May be something wrong with the SunPass account
**Under Florida law the owner of the auto is responsible for a toll even if the owner was not driving the vehicle – friend or family member driving
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