RockAuto Order Status – Check Part Order Status

RockAuto customers can check the status of a recent order by visiting the Order Status & Returns page at  The page allows users to enter in their email address, phone number, or order number to check on an order. Instructions

There are 4 different requests a user can make on the Order Status & Returns page.  It is not just for checking your order status but has other functions as well:

  • Check order status
  • Request a change
  • Report a problem with an order or shipment
  • Get return instructions and shipping label or return tracking

Here are a few steps to get started in your search for looking up an order:


  • Visit
  • In the middle of the page enter your email address or phone number and order number
  • Select gray Find Order button

If you have forgotten, misplace, or simply don’t know your order number visit the Order Look-Up section of the website and enter in your email address.  All of your previous 10 RockAuto orders that were used with your email address will be displayed.

  • Enter email address
  • Click gray Send Order List button

Create a RockAuto Account

If you are a frequent RockAuto customers to simplify the entire ordering process you should register for an online account.  There are a number of benefits to customers that opt for an online account.

  • Re-use multiple addresses from past orders
  • Quickly reach your vehicles in the RockAuto catalog
  • Find and view complete order history including functionality to search by part number or part category
  • Edit your email and language preferences
  • Have access to complete order history
  • Search for orders by part number or part category
  • Order parts faster
  • Manage past orders easier

To get started with creating your online account leave the page, visit the RockAuto homepage, and look for the Log In or Create Account button at the top right of the page.  


  • Click blue Create Account link
  • Enter your email address and the security code shown in the image
  • Click blue Submit button
  • You will be sent a confirmation email to verify you’re the owner
  • Click the confirmation link inside the email to activate/confirm your account
  • Create a password

After following these instructions your account will be setup for use.  It only takes a few minutes to set everything up. Also understand that any order you’ve previously placed with a different email address will be synced to your online account.

Once logged in to your account you have a number of features and conveniences inside your dashboard.

  • Save your address
  • Save your vehicle information
  • Search for orders within a 2 year time frame
  • View rockauto parts catalog list (tools/universal parts)
  • Search for parts by numbers, manufacturers, or part group
  • View part catalog by car make


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