Rocket Mortgage customers can access their online mortgage account via the RocketAccount login page. The account was formerly www.myql.com but has been moved to the new Rocket Account loginsite. All of the same features you were familiar with from the old website are retained with the new url.
Accessing Your RocketAccount
To get started with accessing your mortgage account online through Rocket Mortgage customers can follow these brief instructions:
- Visit www.rocketaccount.com
- Enter your Username and password
***If you created an account after December 2017 your email address is your username
- Click the green Sign In button
Click the “Forgot Username link”
Enter in your email address and click the green Send My Username button
Click the “Forgot Password” link
Enter your username and click the green Submit button
RocketMortgage Login Info
The rocketaccount.com web portal is a login and account support site for the following Rocket Mortgage services:
- Rocket Mortgage
- Rocket HQ
- Rocket Homes
Customers that have an online RocketMortgage account can login online at the www.rocketaccount.com website.
There are a number of features that customers can expect with a RocketAccount. Here are a few benefits to managing your account online:
- Make online mortgage payments
- View your payment history
- View your billing statement online
- Sign up for text or email alerts
- Make changes to your personal profile
Rocket Mortgage Mobile Login
Customers that have a Rocket Mortgage can also access their account via the Rocket Mortgage app. The app has many of the same features as the online login. You can receive push notifications of payment due dates, access to loan documents, tax forms, etc.
The app can be downloaded from Google Play or the App Store to your Android or iOS devices.
Contact Customer Service
From the Rocketaccount login page click the “Need Help? Talk to Us” link
To speak with someone call 1-855-207-9072
To email support – email@example.com
Hours of Operation
Monday – Friday 8:30am to 9pm EST
Saturday 9am to 4pm EST