It’s your opportunity to earn cash back rewards under the TXU Energy Plan. Getting cash back for everyday activities is nice. Because of this, TXU Energy offers cash back plans. With one, you can get a percentage back based on the plan you choose. Your prepaid cash card will be mailed to your home or business.
You have a cash back reward plan. Your prepaid card will be based on the amount of electricity you purchased the previous year if your account is current.
How to Activate Your TXU Cash Back Online
Before you can utilize your TXU Cash Back card the first step you will want to take is to activate your card online. You will need to visit the Northlane website for card activation, here’s steps to follow:
- Visit txu.com/cashback activate
- Under the Activate Card section of the site click the “Click here to Activate Card” link
With your txu energy rewards card handy enter in the following info:
- 16 digit TXU Cash back card number
- Security code located on the back of your card
- Click the Next button
If you follow the above steps your TXU Energy reward card should be activated and ready for use.
How to Activate Your TXU Cash Back Loyalty Card By Phone
Call 1-888-507-7333 to activate your card.
How to Manage Your Card Online
If you’re interested in managing your TXU Energy Cash Back Loyalty Reward card online you can from the same activation site register for online access:
- Visit txu.com/cashback activate
- Under Register Your Card click the Register Your Card for online access link
You will need to enter the same information as you did when activating your card:
- Card number
- Card security code
The next steps will require you to create your login credentials – Username and password. When you are finished registering you should be able to use your login credentials to access your account.
How to Retrieve Your Username
Users that have forgotten their username can find help using the Forgot Username link on the txu.com/cashback activate page.
- Click the Forgot Username link
- Enter in your 16 digit card number
- Enter your security code
- Enter your postal code
- Click the Continue button
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How to Retrieve Your Password
Users that have forgotten their password will be able to recover it by clicking the Forgot Password link on the homepage.
- Enter your username
- Enter your zip code
- Click the green Continue button
If you have trouble logging in to your account, please use the Customer Service number provided on the back of your card to contact us.
To report a lost or stolen card, call 866-326-8689 in the US or 800-774-6995 in Canada.
How to Contact Customer Service
Call 1-800-439-9568
Reference
txu.com/cashback activate